Repairs, prices and how it works

Everything we fix, and what it costs

If it has a screen and a battery, there's a good chance we've fixed one this week. Phones and laptops, every make and model — with the price agreed before we start.

Phone repair

Cracked screens, back glass, batteries that die by lunchtime, charging ports that only work at the right angle.

  • Screen & glass replacement
  • Battery replacement
  • Charging port & connector
  • Camera, speaker & mic

Laptop repair

From sticky keyboards to snapped hinges and screens that stay black. Hardware and software both.

  • Screen & hinge replacement
  • Keyboard & trackpad
  • Battery & charging issues
  • Overheating & fan cleaning

Water damage

Dropped it in the sink? Bring it in fast and switched off. Ultrasonic cleaning and board-level drying.

  • Emergency same-day intake
  • Full teardown & clean
  • Corrosion treatment
  • Honest assessment first

Data recovery

Photos, documents and contacts pulled off devices that won't turn on — before you give up on them.

  • Dead phone data extraction
  • Failed hard drive & SSD
  • Accidental deletion
  • Transfer to your new device

Upgrades & tune-ups

Make an old laptop feel new again. Usually far cheaper than replacing it.

  • SSD & RAM upgrades
  • Windows / macOS reinstall
  • Virus & malware removal
  • Speed & startup cleanup

Free diagnostics

Not sure what's wrong? Bring it in. We'll tell you what it needs and what it costs — before we touch it.

  • No charge to diagnose
  • Written quote up front
  • No pressure to proceed
  • Honest "not worth it" advice

Prices

What a repair usually costs

The exact price depends on your model and the parts it needs. These are honest starting points — call and we'll quote your device exactly.

Phone repairs

  • Screen replacementfrom $XX
  • Battery replacementfrom $XX
  • Charging portfrom $XX
  • Back glassfrom $XX
  • Camera / speakerfrom $XX

Software & data

  • DiagnosticsFree
  • Virus / malware removalfrom $XX
  • OS reinstall & setupfrom $XX
  • Data recoveryfrom $XX
  • Device-to-device transferfrom $XX

No fix, no fee — if we can't solve it, you pay nothing for the attempt.

How it works

Three steps, no surprises

No work starts until you've agreed the price.

1

Tell us what happened

Call, message or walk in. Describe the problem in plain words — you don't need the technical term.

2

Free check and a firm quote

We look at the device and give you a price and a time. You decide whether to go ahead.

3

Fixed and back in your hand

Most jobs the same day. You get a 90-day warranty on the repair and the parts we fitted. Terms and conditions apply.

Questions

The things people ask at the counter

How long will my repair take?

Screens and batteries are usually done while you wait — most in under an hour. Anything deeper, we tell you the timing when we give you the quote, and most jobs still leave the same day.

What does it cost to have it looked at?

Nothing. We check the device, tell you what it needs and what it costs, and there's no pressure to proceed. If a repair isn't worth the money, we'll say so.

Do you use original parts?

We use original, OEM-grade and aftermarket parts depending on the device and your budget — and we tell you which one you're getting and price each honestly. The choice is yours, not a surprise on the invoice.

Is the repair guaranteed?

Yes — 90 days on the repair itself and on any parts we fitted. If it fails in that time, bring it back. Money back is guaranteed in some situations. Terms and conditions apply.

What if you can't fix it?

Then you pay nothing for the attempt. No fix, no fee.

Do you need my passcode?

Not for most repairs. When we do need to test something that requires it, we'll ask and explain why — and we never browse your device.

Do I need an appointment?

No — walk in whenever we're open. Calling ahead helps though: tell us the model and we'll have the part waiting when you arrive.

Do you sell phones as well as laptops?

We repair phones and laptops, but we only sell laptops — new and refurbished, every one tested before it goes on the shelf. See what's in stock.

Tell us what happened

Describe the problem in plain words — you don't need the technical term. We'll usually tell you the likely cost on the phone.